Laboratory Quality Management System Certificate Program, On-Demand Course
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This online, self-paced Laboratory Quality Management System Certificate Program describes the skills needed for successful implementation and sustainment of a quality management system (QMS) in your laboratory.
This program focuses on providing a systematic, process-oriented approach to meeting quality objectives, and delivering consistent, high-quality, cost-effective laboratory services through the implementation of a QMS.
Upon completion of this online training course, participants will be able to ensure that their laboratories:
• Meet accreditation quality requirements.
• Run with the highest efficiency and productivity.
• Provide the highest quality test results to their patient population.
Intended Audience: Quality Officers and Managers, Laboratory Managers, Laboratory Technical Staff
Earn 13 P.A.C.E.® CE Credits.
CLSI is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program.
All materials in this course are copyrighted.
©2020 Clinical and Laboratory Standards Institute. All rights reserved.
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Appendix IN-A, Logic of the Order of the CLSI Quality System Essentials
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Open to download resource.
Appendix IN-B, CLSI Quality Management System Model
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Open to download resource.
Introduction Quiz
2 Questions | Unlimited attempts | 1/2 points to pass | Graded as Pass/Fail
2 Questions | Unlimited attempts | 1/2 points to pass | Graded as Pass/Fail
Please note that quiz questions may come from ANY of the provided materials, not just the PowerPoint video. You should be familiar with all of the course materials prior to taking the quiz.
Appendix OR-A, Preparing a Rationale for a Quality Management System
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Open to download resource.
Appendix OR-B, Approach for Implementing a QMS
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Appendix OR-D, example of a QSE Process Document Management Process
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Open to download resource.
Appendix OR-E, Example of a Technical Process Analyzer Set-Up and Run Process
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Open to download resource.
Appendix OR-F, Example of a Quality Procedure Correcting a Paper Record Procedure
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Open to download resource.
Appendix OR-G, Example of a Technical Procedure H&E Staining Procedure
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Open to download resource.
Lesson 1, Organization Quiz
2 Questions | Unlimited attempts | 1/2 points to pass | Graded as Pass/Fail
2 Questions | Unlimited attempts | 1/2 points to pass | Graded as Pass/Fail
Appendix CF-A, Customer Needs Assessment Process
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Open to download resource.
Appendix CF-B, Customer Satisfaction Survey Process
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Open to download resource.
Lesson 2 - Customer Focus Video
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Open to view video.
Lesson 2 - Customer Focus Video
Lesson 3 - Facilities & Safety Management Video
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Open to view video.
Lesson 3 - Facilities & Safety Management Video
Appendix FS-B Hazardous Waste Management Flow Chart
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Open to download resource.
Facilities & Safety Management Slide Transcript
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Facilities & Safety Management References and Resources
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Open to download resource.
Lesson 4, Personnel Management Slide Transcript
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Lesson 4, Personnel Management References and Resources
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Appendix SI-B, Process to Select a Referral Laboratory
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Appendix SI-C, Approved Referral Laboratories List
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Open to download resource.
Lesson 5, Supplier & Inventory Management Slide Transcript
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Open to download resource.
Lesson 5, Supplier & Inventory Management References and Resources
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Open to download resource.
Appendix EQ-A, List of Laboratory Equipment and Instruments
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Open to download resource.
Appendix EQ-B, Equipment Master File History Form
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Open to download resource.
Lesson 6, Equipment Management Slide Transcript
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Lesson 6, Equipment Management References and Resources
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Appendix PM-B, Quality Control Plan Development
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Lesson 7, Process Management References and Resources
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Appendix DR-B, Template Contents for Laboratory Documents
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Appendix DR-G, Example of a Records Retention Schedule
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Open to download resource.
Lesson 8, Documents and Records Slide Transcript
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Open to download resource.
Lesson 8, Documents and Records References and Resources
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Lesson 9, Information Management Slide Transcript
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Open to download resource.
Lesson 9, Information Management References and Resources
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Open to download resource.
Appendix NC-C, Process for Manufacturer's Recall
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Open to download resource.
Lesson 10, Nonconforming Event Management Slide Transcript
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Open to download resource.
Lesson 10, Nonconforming Event Management References and Resources
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Open to download resource.
Appendix AS-A, Laboratory External Assessment Process
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Appendix AS-C, Elements of a Laboratory Internal Audit Report
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Appendix AS-D, Developing, Evaluating, and Monitoring a Single Laboratory Quality Indicator
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Open to download resource.
Lesson 11, Assessments References and Resources
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Appendix CI-B, Continual Improvement Process Questions
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Appendix CI-C, Identify Opportunities for Improvement
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Lesson 12, Continual Improvement Slide Transcript
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Lesson 12, Continual Improvement References and Resources
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Lesson 12, Summary and Conclusion Slide Transcript
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LQMS Final Examination
20 Questions | 10 attempts | 16/20 points to pass
20 Questions | 10 attempts | 16/20 points to pass
Please complete the test with at least a 80% passing score. After you’ve passed the test, you’ll be awarded your certificate of completion.
Lesson 8 Documents and Records Management Slides
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Open to download resource.
Lesson 10 Nonconforming Event Management Slides
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Open to download resource.
Lesson 3 Facilities and Safety Voiceover Script
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Open to download resource.
Lesson 5 Supplier and Inventory Management Voiceover Script
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Open to download resource.
Lesson 8 Documents and Records Management Voiceover Script
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Open to download resource.
Lesson 9 Information Management Voiceover Script
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Open to download resource.
Lesson 10 Nonconforming Event Management Voiceover Script
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Open to download resource.
Lesson 12 Continual Improvement Voiceover Script
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Open to download resource.
Lesson 13 Summary and Conclusion Voiceover Script
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Open to download resource.
