Courses are guaranteed to be available for 3 years from the date of initial launch, or until the specific end date listed in the course description.

Participants have 2 years from their purchase date to complete the course.

Webinars are guaranteed to be available for at least 1 year from the date of the live webinar, or as long as the related CLSI document is current and active.

CLSI reserves the right to continue availability of any course or for an unspecified time period beyond the stated 1 or 3 year period when a) there is adequate demand and b) the information contained within the webinar remains relevant.

Courses may be updated when necessary to prevent dissemination of outdated information. Purchasers of a course do not have automatic access to updated versions.

Courses or webinars may be cancelled at any time if the content is deemed out-of-date, incorrect, or irrelevant.

Cancellations and refunds are not available for courses or webinars.